Worst Experience Ever P2P

Binance P2P Attraction Nightmare (Case ID #160033659) – 11+ Days of Delays, Buyer Not Cooperating, No Resolution

I need to share my experience with a Binance P2P attraction as a result of truthfully this has gone method past regular.

I’m the seller in a transaction where the customer did not comply with the cost directions.

Even in the chat, he showed confusion about the place he truly despatched the money.

Regardless of this being clearly the customer’s mistake, he instantly opened an attraction.

Now here’s where things begin going fallacious.

This case has been ongoing for greater than 11 days, and as an alternative of reaching a resolution, it has was an countless delay loop.

The customer has repeatedly failed to offer proper proof. Binance help particularly requested for video proof displaying the chargeback standing, including full transaction details and confirmation from the financial institution.

As an alternative of offering that, the customer keeps sending irrelevant things like screenshots of the chargeback request, random transaction movies, and even WhatsApp messages that don’t present something helpful.

Even worse, he retains sending the identical sort of proof repeatedly, a number of occasions, with out truly assembly the necessities.

Regardless of this, Binance help retains giving him more time.

What makes it more irritating is that help themselves acknowledged at one level that the customer made a mistake and despatched funds to the incorrect account.

Additionally they repeatedly warned him to offer correct proof and even issued “final warnings.”

But these warnings are never enforced.

Every time the deadline is reached, the customer replies at the final second with incomplete or irrelevant info, and as an alternative of taking motion, the case simply will get prolonged again.

Another major difficulty is the reliance on the “chargeback” course of. Help keeps saying to attend for the customer’s financial institution to course of it. Nevertheless, banks sometimes take a maximum of around 72 hours for this type of request.

We are nicely beyond that timeframe, and there's still no correct replace, but the case continues to be being delayed based mostly on this.

At this level, it feels just like the case is caught in a loop:

wait → purchaser sends weak proof → help extends → repeat.

On my aspect, I've already submitted all required proof and have been actively responding all through the complete process. Help even confirmed that there isn't a pending motion required from me.

Yet one way or the other, the case continues to be not being resolved.

There have also been clear inconsistencies from help. At one point, they claimed no updates have been acquired from both aspect, which is just not true. In another occasion, they sent a message meant for the customer to me by mistake, which exhibits a scarcity of correct case dealing with.

This isn't simply irritating—it raises critical considerations about how P2P appeals are managed:

-Lack of strict enforcement of evidence necessities

-Steady extensions without accountability

-Poor coordination between help agents

-No clear resolution timeline

At this stage, it seems like as long as the customer retains replying with anything, regardless of how irrelevant, the case will never finish.

Has anyone else skilled one thing like this with Binance P2P?

As a result of proper now it looks like the method is more about delaying selections than truly resolving disputes fairly.

If anyone has advice on how you can escalate this or push for a last determination, I’d actually respect it.